Last Updated: 28 August 2026
This Privacy Policy describes the policies and procedures of Reqit Ecom – FZCO (“Company”, “We”, “Us”, or “Our”) regarding the collection, use, disclosure, and protection of Your information when You use our website and services.
We use Your Personal Data to provide and improve the Service. By using the Website, You acknowledge that You have read and understood this Privacy Policy.
Interpretation and Definitions
Interpretation
The words for which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us”, or “Our”) refers to Reqit Ecom – FZCO, IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates.
Country refers to the United Arab Emirates (UAE).
Cookies are small files placed on Your computer, mobile device, or other device by a website that contain details of Your browsing history and other information.
Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Website and the services made available through it.
Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals engaged to facilitate, provide, maintain, analyze, or support the Service.
Usage Data refers to data collected automatically through the use of the Service or from the Service infrastructure itself.
Website refers to Reqit, accessible from https://www.reqit.eu/.
You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.
Collecting and Using Your Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide certain information that can be used to contact or identify You.
Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Billing and/or delivery address
- City, state/province, postal code, and country
- Account information
- Order and purchase information
- Payment-related information necessary to process transactions
- Information You provide when contacting Us
- Usage Data
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.
Usage Data
Usage Data is collected automatically when You use the Service.
Usage Data may include Your Device’s Internet Protocol address (IP address), browser type, browser version, pages of the Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic information.
When You access the Service through a mobile device, We may collect certain information automatically, including the type of mobile device, mobile device identifier, IP address, operating system, mobile browser type, unique device identifiers, and other diagnostic information.
We may also collect information that Your browser sends whenever You visit or interact with Our Service.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to monitor activity on Our Service, maintain functionality, improve the Website, and understand how the Service is used.
The technologies We use may include:
Cookies or Browser Cookies
A cookie is a small file placed on Your Device. You may configure Your browser to refuse Cookies or notify You when a Cookie is being sent. However, some features of the Service may not function properly without certain Cookies.
Web Beacons
Certain sections of Our Website and emails may contain small electronic files known as web beacons, pixel tags, or similar technologies that help Us understand Website usage, email engagement, and the effectiveness of certain communications.
Types of Cookies
We may use both Session Cookies and Persistent Cookies.
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable core Website functionality, including account authentication and security.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies help Us remember whether You have acknowledged or accepted applicable cookie notices.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow the Website to remember choices You make, such as language preferences or other settings, and provide a more convenient experience.
You can manage or disable Cookies through Your browser settings. Disabling certain Cookies may affect the functionality of the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including monitoring the usage and performance of the Service.
To manage Your Account, including registration, authentication, account management, and access to Website functionality.
To process and fulfill orders, including processing purchases, providing downloadable products, managing payments, and communicating with You regarding Your orders.
For the performance of a contract, including the development, compliance with, and undertaking of purchase contracts for products or services You have purchased from Us.
To communicate with You, including responding to enquiries and providing service-related communications, order confirmations, security notices, technical notices, and other necessary information.
To provide information about our products and services, including offers or promotional communications where permitted by applicable law and where You have provided any consent required by law.
To manage Your requests, including responding to questions, complaints, support requests, and other communications.
For business transactions, including evaluating or carrying out a merger, acquisition, restructuring, reorganization, financing, sale, or transfer of all or part of the Company’s assets or business.
For business operations and improvement, including analyzing Website usage, identifying trends, improving products and services, maintaining security, preventing fraud, and improving the user experience.
Sharing Your Personal Data
We may share Your Personal Data only where reasonably necessary for the purposes described in this Privacy Policy, including:
With Service Providers: We may share information with trusted third-party service providers who assist Us with Website hosting, payment processing, order fulfillment, email communications, analytics, security, technical support, and other business operations.
For business transactions: We may share or transfer information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
With Affiliates: Where applicable, We may share information with Our Affiliates, subject to appropriate safeguards and applicable legal requirements.
With business partners: Where necessary to provide specific services or products or where otherwise permitted by applicable law.
With public authorities or law enforcement: Where disclosure is required by applicable law, regulation, court order, or valid governmental request, or where reasonably necessary to protect the rights, safety, or property of the Company, its users, or others.
With Your consent: We may disclose Your information for other purposes where You have provided the required consent.
We do not sell Your Personal Data.
Retention of Your Data
The Company will retain Your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling contractual and legal obligations, resolving disputes, maintaining business and transaction records, preventing fraud, and enforcing agreements.
The retention period may vary depending on the type of information and the purpose for which it was collected.
Usage Data may generally be retained for a shorter period unless it is required for security, service improvement, legal compliance, or other legitimate business purposes.
Transfer of Your Data
Your information may be processed and stored in the United Arab Emirates or in other countries where the Company or its Service Providers operate.
Where Personal Data is transferred outside the UAE, the Company will take appropriate measures as required by applicable data protection laws and regulations.
The Company will take reasonable steps to ensure that Personal Data is processed securely and in accordance with applicable legal requirements.
Security of Your Data
The security of Your Personal Data is important to Us.
We use reasonable technical and organizational measures designed to protect Personal Data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and We cannot guarantee absolute security.
Your Data Protection Rights
Subject to applicable law and any relevant limitations, You may have rights regarding Your Personal Data, including the right to request access to, correction of, updating of, or deletion of certain Personal Data.
You may also have rights regarding objection to or restriction of certain processing activities and other rights available under applicable data protection laws.
To exercise applicable rights or request information regarding Your Personal Data, please contact Us using the contact details provided below.
We may need to verify Your identity before processing certain requests.
Deleting or Updating Your Data
You may update, amend, or delete certain information by signing into Your Account, where applicable, and accessing the relevant account settings.
You may also contact Us to request access to, correction of, or deletion of Personal Data that You have provided.
We may retain certain information where retention is required or permitted by applicable law, necessary to complete a transaction, resolve disputes, enforce agreements, or protect our legitimate interests.
Children's Privacy
Our Service is not intended for individuals under the age of 18.
We do not knowingly collect Personal Data from individuals under 18 where such collection is prohibited by applicable law.
If You believe that a person under 18 has provided Personal Data to Us improperly, please contact Us so that We can review and take appropriate action.
Links to Other Websites
Our Service may contain links to websites or services operated by third parties.
If You click on a third-party link, You will be directed to that third party’s website. We strongly advise You to review the privacy policies and terms of every third-party website You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When We make material changes, We may notify You by posting the updated Privacy Policy on the Website and updating the “Last Updated” date.
You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy become effective when they are posted on this page, unless otherwise stated.
Contact Us
If You have any questions about this Privacy Policy or wish to make a request concerning Your Personal Data, You can contact Us:
Reqit Ecom – FZCO
Email: [email protected]
Phone: +971 58 548 2881
Address: IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates
Website: https://www.reqit.eu/contact/
Registration Number: 83885
License Number: 90654